Business Improvement through leadership

As some of you will know from my blogs and workshops, my business support approach is primarily about people – supporting leaders and teams with new skills and behaviours to cope with change. However, I’m also an advocate of business improvement tools and techniques.  I find that a mix of interpersonal skills combined with a little simple science leads to real shifts in people’s leadership and management capability.

The Institute of Leadership and Management (ILM)

I wanted to find out more about leadership and management training that I could combine with my particular approach to continuous improvement and lean management.  So it was great to recently meet with the Director of a certified ILM organisation who I’d met at a couple of East Midlands Chamber Events.

Could ILM Certification be for you?

I learnt a lot. If you are a practising middle manager, and feel you deserve some formal recognition of your skills, the Institute of Leadership and Management Certificate could definitely be for you. Not only will it enhance your skills, performance and career prospects, a Level 5 ILM Qualification will provide you with extra self-confidence. Confidence that is ever more essential for leading and managing effectively in today’s volatile, uncertain, complex and ambiguous (VUCA) working environment.

ILM training can be delivered as one-to-one coaching or as workshops. Either way, the delegate must complete assignments / projects / reports to earn the certification. The coach supports them through all of this and the approach is explained and agreed with them during an initial induction session.

ILM Level 5 Certificate

The Level 5 training broadly covers six areas, all of which are very familiar to me working in my parallel role.

  • working with people
  • managing yourself and personal skills
  • providing direction
  • facilitating innovation and change
  • achieving results
  • using resources

Other ILM Levels of qualification

There are six levels of ILM qualifications, which around 70,000 people achieved last year. The qualifications cover management at every level, from team leader, through to middle manager, to CEO. Modular in nature they offer a stretching yet pragmatic way for very busy managers to devote affordable time to themselves and their own career too.

A golden opportunity

As mentioned it was great to meet with my ILM contact again. I was even more delighted to be invited to further discussions with a view to delivering Level 5 ILM training to individuals or organisations on behalf of his company, (subject to audit protocols)   This is exciting as this qualification totally reinforces the way I see Lean and continuous improvement moving over the next five years. Traditional Lean and traditional HR professionals have a golden imperative to learn from one another, and align their respective skillsets if they are to thrive and add value going forward.

Further information

In summary my understanding of the ILM Leadership and Management route is that it is exteremly flexible, pragmatic and can be tailored to your business needs. From that viewpoint it blends really well with our Lose the Box ethos for business improvement. I’m looking forward to getting more involved.

So if you feel that formal recognition of your existing leadership and management experience would be valuable, or you want to further your leadership career, please follow this link to learn more about the ILM pathwayAlternatively get in touch with us to discuss further, phone us on 07824 660120, or email us at

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